advice

Buying a pair of glasses is not something you do every day, and here at Wink & See we think it’s important you know exactly what to expect. Whether you’re still browsing, ready to order, or already relaxing in your new glasses, you’ll find answers to all your questions on this page.

1. before your purchase

frame by face shape

Round, oval, or angular face? We’ll help you choose a frame shape that best enhances your features.

determine frame size

Unsure about your frame size? With our practical sizing tips you'll easily find a frame that fits your face well.

try on online

Our virtual try-on tool lets you see how a frame looks on your face, all in just a few clicks from your sofa.

2. during ordering

order your glasses online

Frame chosen? Great. Now it’s time to build your glasses the way you need them.

Simply enter your prescription, pick the lens options that match your viewing habits (think thin lenses, blue-light filter, or photochromic), add extras, and place your order: all stress-free. We then custom-make your glasses.

understanding your prescription

To order new glasses, you need a current prescription. It contains several details that together ensure the right correction for your eyes.

It might look a bit complicated to decode, but don’t worry. It’s easier than it seems. We’ll explain step by step what the numbers and letters mean, and which ones you’ll need for your new glasses.

3. after your purchase

adjust your glasses

Your glasses feel slightly off? Don’t worry, we’ll show you how to fine-tune them yourself.

get used to your glasses

Your eyes need time to adapt to your new glasses. We explain what you can expect during that time.

clean your glasses

A clear view starts with clean lenses. Learn how to safely and streak-free clean your glasses.

frequently asked questions
The right frame size ensures both comfort and stability. On determine frame size you’ll find clear instructions on how to read the measurements printed on your current glasses or how to measure them yourself. These values, lens width, bridge width and temple length, help you select a frame that fits properly and stays in place throughout the day.
Your glasses prescription contains key details about your vision needs. On understanding your prescription you’ll learn what terms like ‘SPH’, ‘CYL’ and ‘AXIS’ mean. These values define the strength, cylinder and angle for clear sight. Understanding them helps ensure you order lenses that match your vision perfectly.
Yes! With virtual try-on you can instantly see which frames fit your face shape. Use your phone or webcam to try various models before ordering. Compare different styles and materials easily. Combine the tool with frame and face shape tips for an even more accurate selection.
The right frame complements your natural features. On frame and face shape you can find which styles work best for oval, round or angular faces. This helps you choose frames that balance your proportions and enhance your look. Use virtual try-on to see how each option fits you in real time.
Ordering your glasses online is simple with the step-by-step guide on order glasses online. Choose your preferred frame, add your prescription details, and select your lenses such as single vision or progressive. Once placed, your order is custom-made and shipped to your address.
Clean your lenses regularly with lukewarm water and mild soap. Avoid tissues or alcohol-based cleaners that may damage coatings. Gently dry with a microfiber cloth. For detailed steps, see cleaning glasses. Proper care keeps your lenses scratch-free and ensures clear vision every day.
Sometimes glasses need minor adjustments. On adjusting glasses you’ll learn how to gently bend the temples or nose pads for a better fit. Make small, careful movements and check the alignment after each adjustment. This ensures your glasses sit comfortably without slipping or pressure.
Your eyes may take a few days to fully adapt to new lenses. Visit getting used to new glasses for helpful tips. Wear your glasses consistently, avoid switching with your old pair, and allow your brain time to adjust. After a short period, your vision will feel natural again.
The pupillary distance (PD) is the space between your pupils, essential for aligning your lenses correctly. Learn how to measure it yourself on pupillary distance. Using a ruler and mirror, you can take this measurement in minutes. An accurate PD value ensures optimal comfort and sharpness in your glasses.
Cylinder strength and axis values correct astigmatism, which causes blurred vision due to an irregular cornea shape. The cylinder (CYL) defines the correction amount, and the axis (AXIS) shows its orientation. Learn more about these values and their importance at cylinder strength.